WHAT ARE THE SHIPPING METHODS AND COSTS?
MOLDOVA:
Free shipping via courier on orders over €215
Orders under €215 will ship via courier for €8.50
Free shipping via courier on orders over €215
Orders under €215 will ship via courier for €8.50
INTERNATIONAL (INCLUDING EUROPE):
Free shipping via DHL Express on orders over €215
Orders under €215 will ship by Registered International Air Mail for €15.50
Free shipping via DHL Express on orders over €215
Orders under €215 will ship by Registered International Air Mail for €15.50
Please note, the timeframes below are estimates for postal delivery only and do not factor in processing or production times. For international shipments, you may also need to allow for possible delays with customs clearances.
If your order is urgent, please get in touch before you submit your order so we can confirm timeframes.
DOMESTIC WITHIN CHIȘINĂU & MOLDOVA
| Order value | Delivery estimates | Cost |
|---|---|---|
| Over €215 | 1-3 business days | FREE |
| Under €215 | 1-3 business days | €8.50 |
EUROPE & INTERNATIONAL
| Order value | Delivery estimates (Europe) | Cost |
|---|---|---|
| Over €215 | 1-3 business days via DHL Express | FREE |
| Under €215 | 1-2 weeks via Registered Air Mail | €15.50 |
CAN I TRACK MY ORDER?
Absolutely. All parcels are shipped via a registered and trackable service. You’ll be able to track its journey from our studio in Chișinău, Moldova to your home or workplace.
Absolutely. All parcels are shipped via a registered and trackable service. You’ll be able to track its journey from our studio in Chișinău, Moldova to your home or workplace.
WHICH COUNTRIES DO YOU SHIP TO?
We are based in Chișinău, Moldova and we ship worldwide. Shipping within Europe is typically faster, but some countries may take a little longer due to customs clearances. Please contact us if you have any questions.
We are based in Chișinău, Moldova and we ship worldwide. Shipping within Europe is typically faster, but some countries may take a little longer due to customs clearances. Please contact us if you have any questions.
DUTIES AND TAXES
Customs or import duties are charged when the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Customers should be aware of the customs and clearance fees of their home country. As customs policies vary widely from country to country, we have no control over these charges and cannot confirm the exact cost. We recommend contacting your local customs office for current charges before you order to avoid any unforeseen fees.
Customs or import duties are charged when the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Customers should be aware of the customs and clearance fees of their home country. As customs policies vary widely from country to country, we have no control over these charges and cannot confirm the exact cost. We recommend contacting your local customs office for current charges before you order to avoid any unforeseen fees.